Our helpful Tech Support team is available:
Monday through Friday, 9:00AM to 5:00PM
Phone: 0845 430 8888 Fax: 020 8649 9907
> General FAQ
Q: Is EverFocus the actual manufacturer? A: Yes, we manufacture everything ourselves in EverFocus' state-of-the-art factory.
Q: How long has EverFocus been in business?
A: EverFocus has been bringing quality products to the security industry for over 11 years.
Q: How many locations does EverFocus have worldwide?
A: EverFocus has seven different locations:
Taipei, Taiwan
California, USA
Emmerich, Germany
Kowloon Bay, Hong Kong
Beijing, China
New York, USA
Croydon, UK
Chiba City, Japan
Q: Are EverFocus products compatible with products made by other manufacturers?
A: Yes, almost every product in the industry will work with EverFocus products.
Q: What types of applications are EverFocus products used for?
A: EverFocus products are designed to operate in a wide range of environments. They are suitable for any installation that require products of excellent quality for all industrials, commericals and residentials.
Q: Is EverFocus meeting industry standards throughout the world?
A: Yes, we are currently serving over 75 countries worldwide.
Q: Do the DVRs ports need to be forwarded even when using EverFocus DDNS? A: Yes, the EverFocus DDNS service will not program your router. It will automatically connect to the current public IP address.
